Tailored Care Management is a new service option offered by North Carolina Medicaid. Sanctuary House care managers provide targeted care management services to individuals with a focus on improving a person’s integrated healthcare needs and improving their wellbeing and quality of life.
TCM members will have a dedicated care manager to coordinate with members’ specialized care teams to connect with the necessary resources and create a network of supports.
TCM is a specialized support for individuals who have been impacted by significant mental health/substance use disorder needs.
Members benefit from participating in TCM services, creating a seamless healthcare experience for both the individual’s behavioral and physical healthcare needs. TCM care managers will:
- Work with members to create a person-centered care plan to coordinate mental/behavioral health, physical health and pharmacy needs
- Assist in various areas affecting health and wellbeing (e.g., housing resources, employment, food insecurity, and much more)
- Serve as the contact point for coordinating individualized care
Want to learn more about our programs?
Please contact our intake department
INTAKE: 336-275-7896 Ext 103
Mailing: PO Box 21141
Greensboro, NC 27401